Get in touch with us.
A question about features or pricing, or something you need help with in the product? Tell us what is going on and a real person takes it from there.
What happens after you hit send
- 1
We read it
A real person on our team picks it up. No bot triage, no canned deflection.
- 2
We reply within one business day
Usually much sooner. Anything you mark urgent jumps the queue.
- 3
We see it through
We stay with it until it is actually resolved, not just marked closed.
Answers, right away
The questions teams ask us most, answered before you even reach out.
We reply to every support request within one business day, and usually much sooner. If you mark something as Urgent because it is blocking your work, it jumps the queue.
A real person on the Qlero team who understands royalties and knows the product. No outsourced first line, no chatbots deflecting you with canned articles.
Yes. Your message is encrypted in transit and only seen by our team. We never share it, and we only look at your account data when you ask us to help with something specific.
Absolutely. Pick the matching topic and describe the file or statement involved. The more detail you give us, the faster we can reproduce it and dig in.
Book a call and we will walk through it together, screen share included. Some things are just faster to solve live.
